Business’s realise that training on equipment (computers, machinery etc.) is only part of the training requirement and without essential Business Skills most companies at best do not operate effectively, at worst can lead to business critical situations. Todays customer focused environment and HR policy & practices means that these skills are as essential as computers & telephones. Vizual Learning provides a range of training courses that enable organisations to improve their business skills by empowering staff and improving management & communication. The following are a selection of the courses we offer: BUSINESS SKILLS Professional Telephone Skills Telesales Specialist Training Customer Care Communication Skills Written Communication Running Effective Meeting Effective Time Management Effective Management Skills Effective Mentoring & Coaching Workshop Management & Leadership Motivation & Delegation Negotiation Skills Assertiveness Skills Presentation Skills Train The Trainer Project Management Theory

For full details of the topics covered or other training courses see our Course Outlines.

The effectiveness of these training courses is dependant on a thorough understanding of your business environment and therefore Vizual Learning consultants will discuss with your company the circumstances and objectives of your training requirement to allow us to tailor the training to be specific to your needs.

To find out more about how we can help your company ‘See Training Differently’ please Contact Us and we can discuss your requirements.

TRAINING EVALUATION
We know that the success of the training is relevant to the appropriateness of the skills being taught.

As part of the training cycle, post course evaluation is essential to ensure the training has been effective and for quality control and continuous improvement.

In Vizual Learning this is achieved in the following ways:

• We validate each training event through Course Evaluation Forms which are completed by each delegate at the end of the course, and then reviewed and discussed by the senior management team.
• If we ever feel that the course evaluation forms show our course was not satisfactory then we immediately investigate the problem and take remedial action.
• We follow up with the customer after the event to see how they are applying the knowledge and skills they have developed.

CERTIFICATE OF ATTENDANCE
Training can be a very powerful motivator and a certificate can be valued by many learners, that’s why Vizual Learning provide certificates for every delegate attending a training course.

Certificates of Attendance are issued to the training department, which indicates the learner has received training on a specific course on a given date, to allow the training to be logged before the certificates are then filed or can be distributed to the individual learners.

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